Hewlett Packard (HP) Printers
Under the terms of our printer service agreement with OfficeMax, Davidson College is eligible to receive one Preventive Maintenance Inspection per networked printer per year at no charge. This free service applies to networked HP printers purchased through ITS.
To request the inspection, complete the OfficeMax Printer Service form. The username is DAVIDSON (or any combination of capital and/or lower case letters). The password is COLLEGE. Click on "Order Service" and request an "annual preventive maintenance inspection" in the problem field. Click on the Save button to submit your request.
Konica Printers
If you purchased a Konica printer from Carolina Office Systems, preventive maintenance is part of their routine service. Their technicians will clean and inspect systems on service calls as part of their routine procedures. If preventive maintenance is needed at other times, a message will display in the window on the printer. Call Carolina Office Systems to request maintenance. Refer to the sticker on the printer for the phone number and other necessary information.
