How To Obtain Services

Faculty & Staff	Work Order Desk Hours: 7:30am-4:30pm, M-F Phone: x2595 Email: Work Order Request
Students	Request assistance through the Residence Life Office Phone:  x2188 Email: Work Order Request

After Hours Emergency Maintenance:
Students, faculty and staff can make emergency maintenance requests after hours as needed by calling extension 2595 . When calling outside of our business hours, your call will be automatically forwarded to a contracted answering service, which will dispatch a Physical Plant technician on-call.  Please be prepared to give your name, contact information, location on campus, and a complete description of the problem to the answering service. 

A KEY-Z Transaction Receipt:
This is required for key requests or lock changes.  Complete the Key and Lock Request form. Fax it to (704)894-2586, or scan and e-mail as an attachment to  Work Order Request.

Capital Project Process form:
This form may be required for renovation requests, which must be coordinated through the department head.

Request Event Set-Up:
Physical Plant can provide a variety of furnishings for your special events. We also rent furnishings from local companies as needed. Complete Event Setup Request.

Make a Vehicle Request:
A rental pool of 17 vehicles is available. We also have arrangements with local rental companies to supplement the pool as needed. To make a vehicle request, see Motor Pool Guidelines.

Please Note: The Vehicle Request Form must be filled out by the requester and signed by the department head to reserve a vehicle. The reservation is not confirmed until the completed and signed form is received by the Work Order Desk at 209 Ridge Road.