A student generally may receive a distribution of a credit balance from his/her account only once during each semester. After the conclusion of the late drop/add period, a student may request a refund in the Business Services Office. Normally, refunds are issued within two weeks of the request date. However, no funds will be issued until the student has an actual credit balance on his/her account. Refunds for Federal Title IV recipients are made in accordance with the refund policy specified by the U.S. Department of Education.