In five years or less, we want others to say:

We provide accurate and timely information that includes appropriate and relevant analysis and conclusions.  We ensure that the College complies with all relevant legal and financial reporting requirements related to the annual audits, professional standards from the Financial Accounting Standards Board, Sarbanes-Oxley, UMIFA, the IRS, other Federal and state agencies, and professional organizations.  We fulfill our commitments and follow-up appropriately to ensure satisfaction with the services we provide.  We continuously improve our processes and use of technology to provide timely information and efficient services.  We have an up-to-date web site that is informative and useful.  Our policies, guidelines, and procedures are well-reasoned, well known, understood, up-to-date, and easily accessible.  We anticipate, think creatively, ask questions, and make observations concerning issues and important trends (e.g. cash flow and multi-year projections), and recommend answers and solutions.  Team members are well informed and cross-trained in critical departmental functions.  We maintain strong and trusting working relationships and communicate clearly and effectively with all constituents.  We have knowledge of campus-wide services relevant to our constituents so we may provide comprehensive solutions to their needs.  Our facilities are safe and optimally configured, and meet ongoing needs.  We encourage individual team members to develop to their fullest potential.